FAQs
Does Shark offer free shipping?
Shark offers free shipping on select purchases only. Items eligible for free shipping will show a free shipping badge/icon. Otherwise, shipping costs will be shown at the checkout. These differ from order to order, so be sure to check what you're paying before you order.
Does Shark offer a warranty on its products?
Shark offers a variety of warranties based on the product you purchase. Warranties range from 1-year to 5-year. You can read about all of Shark's warranties via the Shark website.
What's Shark's return policy?
Shark offers a 90-day money-back guarantee. The company will refund the purchase price, but not provide a product exchange. If you aren't satisfied with your purchase, you may exercise the 90-day money back guarantee.
How do I contact Shark?
If you need to get in touch with Shark, you can read their team via live chat Mon to Fri between 9am – 9pm and Saturday between 9am – 6pm EST. You can also call their customer service number at 1-855-427-5127.
Shark hints and tips
In addition to Shark promo codes, there are various other ways to save money at Shark.
- Save with Shark bundles: Shark offers a variety of bundles direct on its website. Oftentimes, these bundles will be up to $450 off. Make sure to check out the Shark special offers page before making any purchases.
- Get a Shark student discount: Students can save 15% on Shark products by verifying their student status with a Student Bean account. The Shark student discount is not applicable on accessories, bundles, or discounted models, but can help you save on a range of vacuum models. You'll find more details on the Shark website.
- Refer a friend to Shark: If you know someone who'd like Shark products, you can send them a referral link and when they use it to buy a Shark product, you'll both be sent a $20 discount code that you can use on your next purchase of $100 or more.
- Sign up for Shark e-mails: When you sign up to receive Shark promotions, you'll get a 10% discount on your first purchase. Just enter your email address and that's it.
How to use Shark promo codes
Shark promo codes can be applied before starting the checkout process. Simply add something to your cart and then click the view shopping cart option. Above the total price, you'll find a text field labeled "Enter promo code." Manually type your Shark coupon code, click "Apply," and your coupon will be applied automatically.
