FAQs
Does Samsung offer free shipping?
Samsung offers free shipping as default on all orders, saving you on extra fees. You can also opt for expedited shipping during the checkout process, but bear in mind that you'll need to pay for this faster shipping option.
Can I get Samsung deals?
Samsung often runs deals for seasonal events which offer up to $800 off selected devices. You can also find deals on new releases, such as Samsung Galaxy S23 Ultra deals. Here at Tom's Guide, we keep up to date with the latest deals the brand offers, so be sure to check back in for the latest promotions.
Can I read Samsung reviews?
Here at Tom's Guide, we review all the latest devices to give you an in-depth look at what new models bring to the market, and Samsung devices are no exception. Have a look at our articles on some of the latest Samsung tech:
- Samsung Galaxy S22 review - The latest iteration of the venerable Galaxy smartphone
- Samsung Galaxy Z Fold 4 review - Samsung's foldable smartphone
- Samsung Galaxy Z Flip 4 review - A Samsung flip phone for the modern age
- Samsung Galaxy Buds review - Samsung's affordable answer to AirPods
What is Samsung Rewards?
Samsung Rewards is the retailer's loyalty scheme that offers customers points on purchases that can be redeemed against future orders. It's free to sign up, and you'll get exclusive discounts on Samsung products to stretch your money even further. You'll earn 2 points for every $1 spent on UHD TVs, Home Theaters, Mobile devices, wearables & computer products, as well as 4 points on every $1 spent on QLED TVs, The Frame TV, Home Appliances & accessories. Every 200 points are worth $1, and you can earn additional bonuses for select actions such as referring a friend for a Samsung purchase.
How do I contact Samsung customer service?
If you want to get in touch with Samsung customer service, head to their website and find the contact page. From here, choose your product and Samsung will find you the best solution. You'll be able to speak to someone by phone, live chat or email.
Samsung hints and tips
In addition to Samsung coupon codes, there are various other ways to save money at Samsung.
- Trade-in your old device: Samsung lets you trade in your older device for credit for purchasing a new device. Trade-ins work on smartphone purchases, smartwatch purchases, and more., and can net you as much as $200 off.
- Keep an eye out for Samsung Cashback deals: Samsung likes to offer cashback on certain items, which they award in the form of store credit, to save customers on future purchases. For example, up to £300 cashback on selected Samsung TVs and soundbars.
- Shop for Samsung refurbished devices: Consumers can save up to 30% by purchasing renewed smartphones directly from Samsung. The devices are restored to like-new condition and are covered by a 1-year warranty.
- Get a Samsung student discount: The Samsung Education Offers Program gives students the chance to save on their Samsung purchases. To enroll, you must provide a qualifying education e-mail address. Once enrolled, you can earn up to 30% off select devices, higher trade-in credits, and more.
- Samsung Military & First Responder discounts: Samsung also offers a 30% discount to all Government workers, Military personnel & First Responders. To save on your orders, you'll need to verify your status with a valid professional email address to qualify.
- Refer a friend: Know someone who'd like a Samsung product? Rewards members can get some additional points through friend referrals. When your pal buys a Samsung product, they get 5% off their order and you can get up to $1000 in rewards.
How to use Samsung promo codes
Samsung promo codes can be entered when viewing items in your shopping cart. Below the "Order Summary," you'll find a field labeled "Enter Promo/Referral Code(s) Here?" Manually enter your coupon code in the provided field, click "Apply," and the coupon code will automatically be applied to your purchase.
